| Consensus building with Web 2.0 |
| Monday, 27 April 2009 12:13 |
Consensus building is integral to project completion. Without it, you risk derailing or slowing down the implementation process.A web-enabled knowledge management system can help you create consensus by:
Transparency is needed about the processes, inputs and outputs at each stage of the project. Web 2.0 tools make transparency easier to achieve. Participation Web 2.0 tools, when effectively set up, can create an environment where stakeholders believe that their interests will be better served by working inside the process. These tools can also reduce the cost of broad participation. Feedback In order to get true buy in, you need to be able to demonstrate how the stakeholder has influenced the final result. A decision support system can demonstrate that not only has a stakeholder been heard, but that their concerns have been factored into the decision making process and that they have improved the result. |